Bloody Brilliant ("we", "us", or "our") is operated by Brilliant Scientists Private Limited, a company incorporated in India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website www.bloodybrilliantcare.com or make a purchase from us. By using our website or placing an order, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of personal information:

• Identity & Contact Information: Name, email address, phone number, billing and delivery address
• Transaction Information: Order history, payment method (we do not store full card details), purchase amounts
• Technical Information: IP address, browser type, device type, pages visited, and session duration (collected via cookies and analytics tools)
• Communications: Any messages you send to us via email or contact forms

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil your orders
• To communicate with you about your orders, queries, and account
• To send you marketing communications (where you have opted in)
• To improve our website, products, and customer experience
• To comply with applicable laws and regulations
• To detect and prevent fraud or misuse of our services

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Logistics and courier partners: For order dispatch and delivery
• Payment processors: For secure transaction processing
• Technology service providers: Who assist in operating our website and systems (under strict data processing agreements)
• Regulatory or legal authorities: Where required by applicable law

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You may disable cookies through your browser settings; however, this may affect some features of the website. By continuing to use our website, you consent to our use of cookies.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order and transaction data may be retained for up to 7 years for accounting and legal compliance purposes.

6. Your Rights

Under applicable Indian data protection laws, and where relevant, the Digital Personal Data Protection Act 2023, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

7. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

For privacy-related concerns, please contact:

Brilliant Scientists Private Limited

Email: hello@bloodybrilliantcare.com

Website: www.bloodybrilliantcare.com